1. Introduction
Welcome to Primitive Health Care — a modern healthcare organization in Bangladesh that provides advanced laser and laparoscopic surgeries for piles, fissures, fistulas, hernia, gallstones, kidney stones, and other related conditions.
We focus on safe, minimally invasive, and affordable treatments performed by expert surgeons in trusted partner hospitals across Dhaka.

Primitive Health Care (“we,” “our,” or “us”) is committed to maintaining the privacy and confidentiality of all patients and visitors.
This Privacy Policy explains how we collect, store, and use your personal data when you use our website, app, or medical services.

By using our services, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect
We collect only the information necessary to deliver quality healthcare and enhance your experience.a. Personal Information:Full Name,Phone Number,Email Address,Gender and Age,Medical Conditions, Reports, or Test Results (only if shared voluntarily),Appointment or Consultation Details.b. Technical / Non-Personal Information:.IP Address and Browser Type.Device Information and Operating System.Cookies and Analytics.Data (for site improvement)

3. How We Use Your Information
We use your information for the following legitimate purposes: To schedule and manage appointments with our doctors or partner hospitals

To offer diagnosis, treatment plans, and post-surgery support

To send appointment confirmations, updates, or reminders

To ensure smooth coordination with hospitals, anesthetic doctors, and diagnostic partners

To improve our services and ensure a seamless healthcare experience

To comply with applicable medical and data protection laws in Bangladesh

We do not sell, rent, or trade your personal information with any unauthorized entity.

4. Information Sharing
We may share your information only when absolutely necessary, and only with: Partner hospitals and doctors involved in your treatment

Anesthesia providers or surgical teams under confidentiality agreements

Diagnostic centers and support labs for test coordination

Regulatory or legal authorities, if required under Bangladeshi law

All sharing is done securely and only to facilitate your medical care.

5. Data Protection and Security
Primitive Health Care uses strong encryption, password-protected systems, and secure storage to protect your personal and medical data.
Access is restricted only to authorized personnel involved in patient care and administration.
We regularly review and update our data protection protocols to ensure your information remains safe.

6. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience and website performance.
You can choose to disable cookies in your browser settings; however, some features may not function properly without them.

7. Your Rights
As a patient or visitor, you have the right to: Access your personal information stored with us

Request correction or deletion of inaccurate data

Withdraw consent for specific uses of your data (where applicable)

For any data-related requests, please email us at info@primitivehealthcare.com.bd.

8. Third-Party Websites
Our website may contain links to external or partner websites. Primitive Health Care is not responsible for the privacy practices or content of such third-party sites.

9. Data Retention
We retain personal and medical data only for as long as necessary to provide our services and comply with applicable laws and regulations in Bangladesh.

10. Policy Updates
Primitive Health Care may update this Privacy Policy periodically.
Any updates will be published on our website with a revised effective date.
We encourage you to review this policy occasionally to stay informed.

11. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or data practices, please contact us:

Effective Date: October 18, 2025
Company Name: Primitive Health Care
Trade License No: TRAD/DNCC/002270/2025
Website: www.primitivehealthcare.com
Email: info@primitivehealthcare.com
Phone: +880 1342-984861
Address: House 03, Road 18, Sector 13, Uttara, Dhaka 1230, Bangladesh